Join AMATA to Make a Difference

Customer Relations Manager

Company:
AMATA Summit Ready Built Co.,Ltd.
Location:
AMATA City Chonburi Office

Key Responsibilities:

  • Responsible for customer relationships after the sale process is complete.
  • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service.
  • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Monitor lease to ensure all leased are renewed prior to lease expiration.
  • Negotiate renewal rental rate and close deal.
  • Act as point of contact for complaints and escalate issues as appropriate
  • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
  • Assist tenants for building handover and takeover.
  • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement

Qualifications:

  • Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
  • Excellent communication in English (TOEIC 700)
  • Good communication in Japanese (N1 or N2)
  • At least 3 years working experiences in customer services or related fields.
  • Pleasant personality and interpersonal skills, service minded and outgoing.
  • Excellent presentation skill.
  • Possess Leadership skill and Teamwork Oriented.
  • Problem Solving and Critical Thinking Skills, Negotiate Skills.
  • Flexible, able to work outside office hours if required.

How to Apply:

Please submit your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

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