Industrial estate development is a business that causes environmental pollution, which can directly affect the quality of the environment in the area and the health and quality of life of stakeholders working in industrial estates and communities around them. Inadequate environmental quality management may cause the stakeholders to lose trust; the local community may oppose future business expansion, and the Company’s business license may be revoked.
The efforts to manage and control the environmental quality in large industrial estates enable the Company to develop new products and services by adopting modern and efficient innovation and technology to ensure that the environment will be closely monitored, thereby increasing stakeholder trust in the Company’s operation and the satisfaction of those customers who place importance on such matters. Additionally, the Company can contribute its knowledge of environmental management to the society and the country in which it is operating.
The Company has assessed environmental risks and impacts arising from its operations throughout the supply chain and monitored the suppliers’ and contractors’ operations, as well as the operations of the factories in both AMATA industrial estates, that may cause negative environmental impacts. According to the assessment, environmental pollution that had a significant impact on stakeholders includes air pollution, industrial and solid waste, water pollution, factory noise, and odor. As a result, the Company concentrated on environmental impacts monitoring and control to be within the criteria required by law or better by choosing appropriate and efficient technology and adhering to the laws related to business operations in industrial estates, measures specified in the EIA report, and various environmental standards.
The Company, in collaboration with the Industrial Estate Authority of Thailand (IEAT), supervises and monitors both AMATA's industrial estates to ensure compliance with laws and regulations, and minimize negative impacts on society and the environment. The Company follows the measures specified in the EIA report to prevent, correct, and monitor environmental impact in the industrial estates, building community trust in environmental management, and promoting guidelines based on environmental governance principles. The results of these efforts are as follows:
The Environmental Monitoring and Control Center (EMCC) was established in 2013 and has been operating to continuously monitor the environmental quality in both AMATA industrial estates. The Environmental Monitoring and Control Center is made up of 5 systems and displays the online real-time environmental quality data from both industrial estates on a 24-hour basis, as shown in the diagram below.
is working as an information center by collecting environmental data from the entire industrial estates and the factories operating in the industrial estates, such as water consumption, wastewater volume, wastewater quality, industrial waste volume and air quality, etc.
There are four AQMS at the AMATA City Chonburi Industrial Estate area covering the surrounding community areas of U Tapao Temple, Mab Sam Kleow Temple, Panthong Ratchanupatham School and Omkaew Temple. There are two AQMS at AMATA City Rayong Industrial Estate covering the surrounding community areas of Health Promotion Hospital, Tumbon Mabyangporn and Pananikom Temple. The AQMSs measure air pollutants which are the total suspended particulates (TSP), particulate matter up to 10 microns (PM10), particulate matter up to 2.5 microns (PM2.5), sulfur dioxide (SO2), nitrogen dioxide (NO2), and wind speed/ wind direction. The AQMSs also measure wind speed and direction to analyze the trend of pollution spreading and the source of any air pollution. The AQMSs also continuously measure the rainfall and temperature to precisely predict the precipitation and lowest-highest temperature in the area to assess the local climate for environmental management planning.
This online system monitors and controls environmental quality by linking the emission inventory of each factory and Continuous Emission Monitoring System (CEMS) to I-EA-T’s EMCC. If the factory is found that its air emission quality exceeds the standards, the EMCC will notify the factory to inspect, report the causes, and immediately make corrections and improvement.
The guidelines for a development plan are in line with the development framework laid out by the IEAT, which consists of 5 dimensions and 22 aspects. The five dimensions, which are physical, economic, environmental, social, and management, are related to the Company’s stakeholders: local communities, customers, employees, factory employees, and local government authorities. There are three levels of eco-industrial town development, namely Eco-Champion, Eco-Excellence, and Eco-World Class. The Company has targeted upgrading its two AMATA industrial estates to achieve Eco-World Class levels in 2025.
The Company has carried out activities and projects to develop Eco-industrial Town at AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate, such as setting up traffic management and industrial waste management committees, creating jobs in the communities, conducting complete and integrated environmental management, improving the well-being of people in communities and factories, and improving its internal information management system.
In 2022, the Company was certified “Eco-Industrial Town: Eco-Excellence: E2 Level” for both AMATA City Chonburi and AMATA City Rayong Industrial Estates, according to the 2022 target, for the fifth and fourth consecutive years, respectively. Nevertheless, the Company is determined to improve its operations according to eco-industrial concepts for upgrading itself to a higher level of eco-industrial town for all stakeholders’ benefits and to move towards a perfect smart city in the future.
The Industrial Estate Authority of Thailand (IEAT) has conducted the Environmental Governance – Green Star Award Project through the Factory Assessment Regulatory Committee, consisting of the Industrial Estate Authority of Thailand, local governmental authorities, communities within a radius of 5 kilometers from the industrial estates, and the Company, as an industrial estate developer, to assess and regulate factories in both AMATA industrial estates according to the environmental governance assessment, which required that the environmental management information and performance of the factories participating in the project be disclosed and assessed. Additionally, advice on improving the factory management system was provided free of charge by the representatives from the Industrial Estate Authority of Thailand and the experts. Representatives from local governmental authorities and community leaders also participated in the factory assessment and site visits in order to foster transparency and an accurate understanding in the local communities. The Environmental Governance - Green Star Award Project consists of 5 dimensions and 13 topics as follows:
1. Green area management and maintenance within the factory.
2. Completely separation of rainwater drainage and wastewater systems.
3. Promotion of local community economy.
4. Water and effluent management and wastewater treatment systems control system within the factory
5. Management of industrial waste, sewage, and solid waste
6. Air quality management
7. Management of chemical vapors
8. Occupational health and safety
9. Accident and emergency management
10. Complaint management
11. Quality of life and society of employees in the factory
12. Quality of life and society of surrounding communities
13. Factory management system
In 2022, four factories from AMATA City Chonburi Industrial Estate, and four factories from the AMATA City Rayong Industrial Estate participated in the assessment. A representative from the Company was a member of the factory assessment regulatory committee. It was found that all factories that participated in the assessment for the Environmental Governance (Green Star Award) Project met the assessment criteria with a score of more than 80%, which is classified as a good to excellent level.
The Company provides various complaint channels for stakeholders who are affected by environmental pollution and can easily access and report the information directly, in accordance with ISO 14001:2015, to properly classify and handle each type of complaint.
In 2022, the Company received 19 environmental complaints through various channels, comprising 12 complaints from factory to factory and 7 complaints from community to factory, and there were no significant environmental or social complaints from stakeholders about direct impacts from the Company’s operations.
The environmental complaints were about odor and wastewater concerns. There was no complaint about significant environmental incidents or fines from environmental non-compliance. The Company managed those complaints in accordance with ISO 14001:2015 and collaborated with the Industrial Estate Authority of Thailand and community representatives in jointly investigating the reported cases to solve the problems and prevent a recurrence. 100% of the 19 complaints were completely resolved.