Creating Value for Society

Occupational Health and Safety

Building A Safe Society

The Company and its stakeholders have always emphasized on the importance of occupational health and safety due to the large scale of industrial estates large where hundreds of industrial factories are located in and more than 200,000 people are working and traveling in these areas every day.

Therefore, there are risks of various accidents and emergencies, such as traffic accidents, fires, chemical leaks inside the factories, etc., causing the impacts on stakeholders including the Company's employees, contractors, customers and communities surrounding both industrial estates.

Risks

Accidents or emergencies in the areas of an industrial estate can lead to a large-scale loss to life and property of all groups of stakeholders and directly affect the stakeholder trust.

Opportunities

Management with a commitment to becoming a Safety City, Smart City can build trust among the Company’s stakeholders while building sustainable safe society by educating and enhancing capability of people in these areas.

Management Approach

The Company is committed to build a safe society in both responsible areas and the areas surrounding the industrial estates by emphasizing on the importance of compliance with relevant laws and preparedness in both equipment and manpower that can respond to various forms of emergency situations, as well as, implementation of safety promotion activities for employees, customers, contractors and surrounding communities in order to build the safety awareness, have knowledge and understanding to jointly build a safe society, as well as, build confidence to the communities surrounding the industrial estates.

The Company has the policies on safety, occupational health and working environment and the guidelines of occupational health and safety standards for its employees, customers and contractors working in the Company's areas to strictly comply with the rules, regulations and laws relevant to safety management in the industrial estates, such as the Labor Protection Act B.E. 2541 (1998) and Occupational Safety, Health and Environment Act B.E. 2554 (2011) including the adoption of international standards in management of the areas; for instance, ISO 14001:2015, etc., and having regularly conducted the occupational safety risk assessment and analysis of the effectiveness of occupational health and safety control measures (Disclosure 403-1).

The Company has also applied the principles of zero accidents to manage the workplace safety related to its employees and contractors along with the safety management in its industrial estates and surrounding areas under "Safety City, Smart City" Project started in 2019 by using the areas of ​​AMATA City Chonburi Industrial Estate as a pilot project. In addition, the Company has adopted the modern technology in planning the safety management for further generating the benefits to the Company's areas.

Occupational Health and Safety of Employees

The Company has given the importance to compliance with relevant laws by its employees and instilling the culture of occupational health and safety practice to its executives and employees of all levels through its occupational health and safety policies by targeting to reduce the injury frequency rate to zero accidents.

To achieve this goal, the Company has organized the activities to promote occupational health and safety including health promotion for the Company's employees as follows:

1. Occupational Health and Safety Risk Assessment (Disclosure 403-2)
  • The Company has required every business unit to identify the work-related hazards and assess risks in health and safety of employees. The supervisors and employees engaged in those activities jointly identified and assessed the risks including establishing the measures to control and minimize risks or eliminate hazard activities and reviewing the risk assessment once a year.
2. Reporting and Investigating Unusual Incident or Accident
  • When the accident or unusual incident occurs during the work operation, the employee who encounters the incident or the supervisor who has been informed is required to report the accident or unusual incident to his supervisor and the safety officer immediately. The Company has set up investigation process to jointly find the root causes and determine additional preventive measures to reduce the risk of recurrence.
3. Employee Health Promotion (Disclosure 403-3, 403-6)
  • The Company has provided all employees suitable working environments that are not harmful to their health by regularly measuring the working environment according to the risk factors of each area, such as air quality, light, noise; and has improved them to meet the standards and necessities of each job.

  • Also, the Company has surveyed the areas in the office building where may be at risk of occupational injury and fire and has improved by installing additional equipment or replace the equipment for ready-to-use condition, as well as, has regularly inspected the equipment to ensure that they are in good working condition, such as Non-CFC extinguishers, backup torches installed at emergency exits, safety signs, etc.

  • The Company has provided health check-up for new employees since joining, the annual health check-up, the support of medical expenses and health consultation by a Company’s nurse for all employees (100%).

  • In 2021, the Company had provided the vaccination against COVID-19 through Section 33 of the Social Security Office for the insured and has acquired the allocation of additional alternative vaccines of both basic and booster vaccines to immunize the Company’s executives and employees in order to reduce the risk of serious illness in accordance with the standards and recommendations of the Ministry of Public Health.

  • The Company has annually provided the Quadrivalent Influenza Vaccine for its executives and employees to boost up the immunity and reduce the rate of illness that may cause infectious complications as well.

  • The Company had organized the online training to educate the employees about COVID-19 and preventive vaccines, as well as, self-protection methods by a medical instructor from the Faculty of Medicine of Siriraj Hospital.

  • The Company has supported the activities to promote the employee health, both physical and mental health, by establishing a health club, sports clubs according to employees' interests including a meditation club and various sports clubs such as yoga, running, badminton, football, aerobics, etc.
4. Employee Occupational Health and Safety training (Disclosure 403-5)
  • The Company has organized the basic firefighting training and fire evacuation drill annually so that all employees are ready to deal with emergency and learn the skills required for basic fire suppression, proper practice for safety while the fire occurs, data record during the drill, assessment of period of time spent for evacuation and communication efficiency during the incident, as well as, informing the summary of training results to the participated employees.

In 2021, none of Company’s employees had work-related injury which results in them being off work. So that the Lost Time Injury Frequency Rate (LTIFR) of employees was 0 per million work hours.

Contractor Occupational Safety

The Company has focused on the importance of the occupational health and safety of the contractors of both the Company and the customers in the industrial estates who operate the works in the Company's operating areas.  The Company has, therefore, informed its safety and occupational health policies, including the guidelines of various measures related to their work operation in both AMATA's industrial estates by arrangement of the meetings to clarify to the contractors of both the Company and the customers for their acknowledgement, as well as, reiterating the contractors to strictly comply with the labor laws and occupational health and safety.  However, the Company’s employee in charge of the project will be responsible for supervision of the contractor’s operation and if there is a serious injury to the level of stop working, the contractor must notify the company as well.

In 2021, the Company had assessed the occupational safety risks of suppliers and contractors which cover the standard operations and supervision of occupational health and safety of employees of suppliers and contractors.  Also, the Company had arranged the occupational health and safety training for its contractors which covered practicing the management of solid waste spillage, sorting of waste materials and sorting of infectious wastes for proper and safe disposal to the workers in charge of collecting and sorting the waste at the contractor's waste sorting plant including basic firefighting and fire evacuation training and drills.

In 2021, none of the contractors’ employees were found obtaining an accident resulted to work absence or death and the Lost Time Accident Rate (LTIFR) of contractors' employees working in the Company's areas was 0 per million work hours.

Emergency Management in AMATA City Industrial Estates

The Company has emphasized on the importance of the safety of customers operating in AMATA City Industrial Estates either the safety in common areas or the effective management of emergency situations.  In addition, the Company had not only established a fire station according to the regulations of the Industrial Estate Authority of Thailand on Utilities System, Facilities and Service Standards for Eco-Industrial Estate B.E. 2557 (2014), but also established 2 Emergency Response Centers in AMATA City Chonburi Industrial Estate and 1 Emergency Response Center in AMATA City Rayong Industrial Estate operated by the emergency response personnel obtained the statutory training with expertise in firefighting and disaster relief whom can be contacted 24 hours by the customers via the direct telephone numbers of the Emergency Response Centers at AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate.

Moreover, the Company had foreseen the risks of emergencies such as fire and chemical leaks inside the factories in the industrial estates which are beyond the management authority of the Company.  The Company, therefore, had established an industrial firefighting school to provide the training services in both theory and practice on safety, occupational health and good working environment, as well as, fire prevention and suppression in the workplace to the factories located in AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate in order to promote both industrial estates to be the safe areas with occupational health and working environment required by the law and the employees working in the establishments can perform properly in case of having fire in their workplaces.

In 2021, the Company had suppressed fire incidents for the customers in both industrial estates totally 89 times.  Furthermore, the Company had implemented the activities to promote occupational health and safety in the areas of AMATA City Industrial Estates as follows:

  • The Company had organized both onsite and online training courses in basic firefighting, firefighting drills, fire evacuation drills and other safety related courses for the factories in both industrial estates totally 349 batches with 52,993 factory employees trained.

  • In collaborated with AMATA City Chonburi Industrial Estate Office and AMATA City Rayong Industrial Estate Office, the Company had organized the online 2021 annual drill for emergency control plans (Chemical spills, gas spills and transportation fires) for the Emergency Response Centers to enhance their skills and capability in response to emergencies, including communication and use of equipment, etc. in order to control and suppress the incidents in time resulting in minimizing loss of life and property of factory operators and people in nearby communities.

Road Safety in AMATA City Industrial Estates

Both of AMATA City Industrial Estates have approximately 300,000 employees working in the areas.

According to the results of the surveys of using roads within AMATA City Industrial Estates, more than 116,800 vehicles were found using the routes in the areas per day, categorized into 1,800 employee shuttle buses, 48,000 private passenger cars and 67,000 motorcycles, resulting to high risks of road accidents. The Company, therefore, has been focusing on the strict traffic management and has set up a road safety management plan that all sectors jointly contribute to the traffic management within AMATA City Industrial Estates.

The Company has set a short-term goal (1 year) in reducing the number of all types of road accidents in AMATA City Industrial Estates compared to the previous year, and a long-term plan (5 years) aiming to reduce the number of road accidents and deaths by 50% by 2022 compared to base year 2017.

Safety City, Smart City

In 2019, the Company had initiated the Safety City, Smart City Project, which had been established by the cooperation among the Company, government agencies, communities and factory operators in AMATA City Industrial Estates to jointly set the roadmap and goals for traffic management within AMATA City Industrial Estates.  In addition, the Safety City, Smart City Project also has objectives in communicating, transferring and organizing the trainings to educate the knowledge and understanding in road safety to the factory employees working in AMATA City Industrial Estates, nearby schools and communities within a radius of 5 kilometers from AMATA City Industrial Estate. In this regard, the Company had assigned its subsidiary, AMATA Facility Services Co., Ltd., to be responsible for the Project.

Furthermore, the Company had initiated a road safety management approach ‘6E Concept’, which is one of the innovations to address the social impacts and to benefit all groups of stakeholders. This concept had been awarded as “The Best Practice in Road Accident Management by 6E Innovation” by the Senate of Thailand in 2021.

Engineering

The Company has continuously and timely improved the road structures and surfaces in AMATA Industrial Estates including providing Line Official channels: @AMATACityChonburi and @AMATACityRayong for check-in and giving the information of the location where the traffic surface condition is damaged so that the Company can promptly repair to reduce the risky locations and road accidents.

Besides, the Company had also collected the statistics of accidents in the past 5 years in order to identify the locations with high risks and their hazard physical elements to improve the road structures, traffic patterns and route patterns.  In 2021, the Company had used the analyzed data to design a solution by improving the traffic patterns from crossroads to roundabouts for 5 high-risk locations in AMATA City Chonburi Industrial Estate’s areas by spending a total budget of 10 million baht resulting to a significant reduction of accident statistics in the renovated areas and no fatal accidents since the construction of the roundabouts.

In addition, the Company had also constructed and installed the traffic lights at the intersection in front of AMATA City Rayong Industrial Estate, which is a public area with heavy traffic, in order to reduce road accidents by supporting the budget about 2 million baht for construction and installation of traffic lights.

Education

Understanding the road safety is an important factor in reducing accidents and the severity of impacts to be incurred if an accident occurs to road users.  The Company, therefore, had campaigned to build the awareness in compliance with traffic laws, wearing the helmets, fastening the seat belts and driving on the roads with knowledge of traffic rules and kindness.  

Additionally, the Company had also taken a proactive action to raise the awareness of road safety in the communities and schools in the surrounding areas.  In 2021, the Company had organized the training on road discipline and had donated helmets to the students of Wat Ban Kao School of Ban Kao Subdistrict, Phan Thong District, Chonburi Province and Ban Phu Sai School of Khao Mai Kaew Subdistrict, Bang Lamung District, Chonburi Province.

Encouragement

The Company has promoted and supported the factories in both AMATA City Industrial Estates to engage and join hands in road safety management in AMATA City Industrial Estates. In 2021, the Company had organized a signing of a Memorandum of Understanding to create organizational standards for road safety within AMATA City Chonburi Industrial Estate by having 8 factory operators with a large number of employees in AMATA City Chonburi Industrial Estate jointly signed the MOU.  

Enforcement

The Company has adopted a proactive management approach by networking with government agencies to enforce the related laws and regulations including collaboration with community leaders and local authorities to take social measures to control and prevent road accidents, as well as, cooperating with the factory networks in AMATA City Industrial Estates to create organizational standards for factory employees to comply with traffic rules for the safety of road users.

The Company had set up a Traffic Solving Committee (TSC) consisting of representatives of government agencies, police traffic officers, local leaders and factory representatives to jointly determine the measures for driving and using the roads within the areas of AMATA City Industrial Estates by setting the implementation plan and listening to the participatory opinions of relevant stakeholders.  In 2021, the Traffic Solving Committee (TSC) had organized 2 meetings to monitor the progress of road safety operation (1 time in AMATA City Chonburi and 1 time in AMATA City Rayong).

Emergency Management System (EMS)

Since incident suppression and response to accident occurred are considered as important factors that help containing and reducing the risks if a road accident occurs, the Company had established the Command Centers and installed 132 CCTV cameras at 81 locations in AMATA City Chonburi Industrial Estate and 121 CCTV cameras at 50 locations in AMATA City Rayong Industrial Estate for 24-hour surveillance.

Evaluation

Owing to data management and analysis of accident statistics over the past period, the Company was able to lay the operation plan efficiently causing the Company to provide the information management training to its security staff to store the data of accidents occurred throughout the year and use the data obtained to analyze the causes of accidents in order to design the systematic improvement method.  In addition, the Company had planned to use geoinformation system to manage and analyze data in the future in order to enhance the operational efficiency and to achieve the goal of being the safe industrial estates with zero accidents.

According to the results of implementation of 6E concept innovation in Safety City, Smart City Project, it was found that in 2021 there were 144 accidents causing 120 injuries and 1 fatality.

The number of road accidents, injuries and fatalities had decreased 57.46%, 61.9% and 66.66%, respectively compared to 2020 and the number of all types of road accident were found reduced by more than 50% compared to base year 2017; that is, accidents had decreased 70.3%, injuries had decreased 74.19% and fatalities had decreased 93.33%.

Safety in surrounding areas of AMATA City Industrial Estates

Due to the density of communities and residents surrounding AMATA City Industrial Estates, there are the risks of safety, both fire and traffic accidents.

The Company, therefore, has cooperated with the customers in its industrial estates and the Industrial Estate Authority of Thailand in developing various projects to reduce negative impacts and create a safe society in the areas surrounding the industrial estates.

In 2021, the Company had helped extinguishing fire incidents in the communities surrounding its industrial estates 21 times, divided into 12 times for extinguishing fires in communities in the areas around AMATA City Chonburi Industrial Estate and 9 times around AMATA City Rayong Industrial Estate.  In this regard, the Company had supported all fire suppression expenses totally 50,000 baht.  In addition, the Company had established the committees to solve traffic problems in both industrial estates consisting of representatives of both central and local government agencies and representatives of factories in industrial estates to brainstorm the opinions, recommend the traffic and road safety management approaches, reduce traffic problems and accidents, as well as, build confidence and prevent crime within the areas of industrial estates and nearby communities.

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