is working as an information center by collecting environmental data from the entire industrial estates and the factories operating in the industrial estates, such as water consumption, wastewater volume, wastewater quality, industrial waste volume and air quality, etc.
The guideline of development plan is in line with the development framework laid out by the IEAT, which consists of 5 dimensions and 22 aspects. The five dimensions, which are physical, economic, environmental, social, and management, are related to the Company’s stakeholders: local communities, customers, employees, factories’ employees and local government authorities. There are three levels of Eco-industrial Town development, namely Eco-Champion, Eco-Excellence and Eco-World Class. The Company has targeted to upgrade its two AMATA Industrial Estates to achieve Eco-World Class levels in 2024.
The Company has carried out activities and projects to develop Eco-industrial Town at AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate such as setting up traffic management and industrial waste management committees, creating jobs in the communities, conducting complete and integrated environmental management, improving the well-being of people in communities and factories, and improving its internal information management system.
In 2021, the Company was certified “Eco-Industrial Town: Eco-Excellence: E2 Level” for both AMATA City Chonburi and AMATA City Rayong Industrial Estates, according to the 2021 target for the fourth and third consecutive year respectively. Nevertheless, the Company is determined to improve its operations according to Eco-industrial concepts for upgrading itself to higher level of Eco-industrial Town for all stakeholders’ benefits and to move towards a Perfect Smart City in the future.
The Industrial Estate Authority of Thailand (IEAT) has conducted the Environmental Governance – Green Star Award Project through the Factory Assessment Regulatory Committee consisting of the Industrial Estate Authority of Thailand, local governmental authorities, communities within the radius of 5 kilometers from the industrial estates and the Company, as an industrial estate developer, to assess and regulate factories in both AMATA industrial estates according to the environmental governance assessment which required that the environmental management information and performance of the factories participating in the project be disclosed and assessed. Additionally, advice on improving the factory management system was provided by the representatives from the Industrial Estate Authority of Thailand and the experts for free of charge. The representatives from local governmental authorities and community leaders also participated in the factory assessment and site visits in order to be transparent transparency and to nurture accurate understanding to the local communities. The Environmental Governance – Green Star Award Project consists of five dimensions and 13 topics as follows:
1. Green area management and maintenance within the factory.
2. Completely separation of rainwater drainage and wastewater systems.
3. Promotion of local community economy.
4. Water and effluent management and wastewater treatment systems control system within the factory
5. Management of industrial waste, sewage, and solid waste
6. Air quality management
7. Management of chemical vapors
8. Occupational health and safety
9. Accident and emergency management
10. Complaint management
11. Quality of life and society of employees in the factory
12. Quality of life and society of surrounding communities
13. Factory management system
In 2021, four factories in AMATA City Chonburi Industrial Estate participated in the assessment. Due to COVID-19 pandemic in Rayong province, no assessment was conducted in AMATA City Rayong Industrial Estate last year. One representative from the Company joined the factory assessment regulatory committee. It was found that all factories participated in the assessment of the Environmental Governance (Green Star Award) Project passed the assessment criteria by more than 80% which was categorized as good – excellent level.
The Company has focused on management of the impacts of business operations towards all groups of stakeholders by providing various complaint channels that are easily accessible to all stakeholders and has developed a complaint management system in accordance with ISO 14001: 2015 in order for the stakeholders to be able to directly report the information such as via Line Official: @AMATACityChonburi, @AMATACityRayong, Tel. 038-213-191 or 038-213-009 or the meetings of various committees, and having the complaints management procedure as follows: