Fundamental of Sustainable Development

Human Rights in Business Operation

Risk

The Company manages large industrial cities and engages with numerous stakeholders. Without an effective human rights risk assessment process across the entire supply chain or reliable operational control mechanisms for the Company and its partners, the Company may become implicated in human rights violations. This could directly affect the Company's reputation and investor confidence, both domestically and internationally.

Opportunity

Implementing an effective human rights risk assessment process throughout the supply chain can help mitigate the risk of human rights violations that may result from the Company's activities, as well as those of its partners and contractors. This can bolster the Company's reputation and inspire greater confidence among all stakeholders.

Management Approach

The Company recognizes the impact of human rights on stakeholders throughout the value chain, guided by the 'ALL WIN' philosophy. Its business operations play a crucial role in promoting positive human rights impacts by contributing to the local economy, creating employment opportunities, and enhancing community well-being through provisions such as education, public health services, public utilities, and essential services. However, the development of industrial estates also has the potential to violate stakeholders' human rights through environmental pollution that disrupts community well-being or unsafe working conditions that could harm employees, workers, or community members. Neglecting these impacts on stakeholders' rights may lead to a loss of trust from other stakeholder groups and societal opposition, which could adversely affect the Company's operations and future performance.

As a result, the Company has established human rights management procedures to demonstrate its commitment and accountability in monitoring and conducting comprehensive Human Rights Due Diligence (HRDD) as outlined below:

Human Rights Due Diligence Progress

The Company has established the “Human Rights and Fair Treatment of Labour Policy” to ensure fair and appropriate treatment of all stakeholder groups across every activity throughout the value chain. The policy reflects the Company’s commitment and accountability in complying with applicable laws in Thailand and in all countries where it operates, and in aligning business practices with both national and international standards on human rights and labour rights. These include the humanitarian and labour rights principles of the International Labour Organization (ILO), the Universal Declaration of Human Rights (UDHR), the United Nations Global Compact (UNGC), the UN Guiding Principles on Business and Human Rights (UNGPs), and the Declaration on Fundamental Principles and Rights at Work of the ILO. The Company also adheres to its ALL WIN philosophy, corporate governance principles, and code of conduct, while emphasizing the importance of human rights issues relevant to employees and all stakeholders within the value chain. To this end, the Company performs Human Rights Due Diligence to assess and monitor risks and impacts in a comprehensive manner.

This policy covers operational guidelines for engaging all stakeholders, both internal and external, with respect for human dignity, diversity, equity, and inclusion. It ensures the protection of labour rights, including the prohibition of child labour and all forms of forced or compulsory labour, and the promotion of freedom of peaceful assembly, association, and participation in collective bargaining. Furthermore, the Company has introduced other relevant environmental and social policies to cover its business operations and supply chain activities, aiming to mitigate potential risks and impacts on stakeholder health, safety, and well-being—both physical and mental. All policies are reviewed annually and communicated regularly to employees, business partners, and all relevant stakeholders to ensure shared understanding and implementation.

See more details about our Human Rights and Fair Treatment of Labour Policy.

Human Rights Policy and Fair Treatment of Labour

The Company requires the Board of Directors, executives, and all levels of employees to recognize the importance and respect of human rights in every aspect of all individuals, whether employees, customers, suppliers, and contractors, as well as in communities and in society, according to the laws of each country where the Company runs business. The Company is committed to support the treaty that each country has obligations to comply with and to avoid actions and participation in human rights violations that negatively impact human rights.

Human Rights Risks and Impact Assessment

The Company conducts a human rights risk assessment every two years and reviews potential risk issues annually. The identification and assessment of risks related to human rights violations are integrated into various risk assessment processes that each department is responsible for, covering both current operations and newly developed projects. These include, for example, Environmental Impact Assessments (EIA) for project development, environmental issue assessments, and hazard and occupational health and safety risk assessments in accordance with ISO standards. In 2024, the Company also carried out a comprehensive materiality assessment. As part of this process, human rights risk issues were identified across the entire value chain, covering 100% of the Company’s operational areas and business activities—both those directly managed by the Company and those occurring through participation or business relationships within the supply chain. These findings will serve as the basis for risk assessment in alignment with the United Nations Guiding Principles on Business and Human Rights (UNGPs) and the OECD Due Diligence Guidance for Responsible Business Conduct.

Human Rights Risk Management

1st Boundary: Activities in AMATA’s Operation

Impsacted Stakeholders	Significant Human Rights Issues	Company’s actions for correction, prevention, and remedy
Employees	Labor rights Employee health and safety (A1)	Providing occupational health and safety supervision in accordance with the safety, occupational health, and work environment policy.
	Workforce Employment Condition (A2) Workplace Discrimination and Inequality (A3)	Treating employees with respect for human rights and labor rights principles in accordance with the labor laws of the country where the Company operates, as well as international human rights principles. This includes ensuring treatment for all employees with equity, equality, and non-discrimination in all aspects.
	Freedom of Association and Collective Bargaining (A4)	Establishing a welfare committee with employees as members Providing effective complaint channels and grievance handling processes, as well as appropriate remedies
Local communities	Community rights Community Health and Safety (A5) Environmental Impacts on Communities (A6)	Welcoming opinions and monitoring the impact of the Company's operations on surrounding communities Implementing projects and activities to prevent and mitigate impacts from the Company’s operations on the environment, the health and safety of people, and property in the community. Empowering community members to express their opinions or file complaints through various channels and encouraging their involvement in committees to collectively oversee the well-being and environmental concerns of the community. Strictly complying with environmental and safety laws and regulations and preparing an effective emergency and crisis management plan Establishing appropriate remediation measures in cases where the Company is responsible for human rights violations in communities
Customers	Customer/Consumer Rights Quality of Products and Services (A7)	Delivering safe products and services with quality standards and traceability Providing customer complaint channels and a complaint management procedure
	Customer Health and Safety (A8)	Strictly complying with the laws and safety regulations Establishing an effective emergency plan and crisis management plan Design buildings and facilities in accordance with Universal Design principles, to ensure accessibility and usability for all individuals, including the elderly and persons with disabilities, within the AMATA City Chonburi office buildings, common areas, and newly constructed factories.
Employees, Customers, Shareholders, and Business Partners	Data Privacy and Security Data Privacy and Security (A9)	Enforcing the Personal Data Protection Policy as a management standard and good practice Providing process control over personal data protection and business data privacy in accordance with laws and the Company’s policies Announcing an Information Security & Data Policy and practice guidelines to prevent information leakage, unauthorized access, usage, disclosure, or data modification. Training and regularly monitoring the employees to make them aware of the importance of personal data protection
Supplier and Contractor	Supplier and contractor rights Occupational Health and Safety of Suppliers and Contractors (A10)	Treating suppliers and contractors with equity, fairness, transparency, and non-discrimination Maintaining the workplace's safety and security Ensuring strict compliance with safety regulations among suppliers and contractors. Providing effective complaint channels and grievance handling processes, as well as appropriate remedies

2nd Boundary: Activities in supply chain done by AMATA’s suppliers, contractors, and customers

Impsacted Stakeholders	Significant Human Rights Issues	Company’s actions for correction, prevention, and remedy
Employees of Suppliers and Contractors	Labor rights Health and Safety of Workers in the Supply Chain (S1) Employment Conditions of Workers in the Supply Chain (S2)	Informing AMATA's suppliers and contractors to acknowledge AMATA’s Supplier Code of Conduct and act in accordance with the intentions and guidelines of the Company on environmental management and labor practices. Assessing the risk of labor practices and occupational health and safety with critical and new suppliers and contractors before doing business Monitoring suppliers' and contractors' operations to prevent human rights violations against various stakeholder groups by ensuring compliance with labor practices and environmental management. Require suppliers to have prevention and remediation measures for human rights risks.
Local communities	Community rights Community Health and Safety (S3) Environmental Impacts on Communities (S4)	Monitoring and welcoming communities’ opinions on any operational impacts caused by the Company's suppliers and contractors. Providing effective complaint channels and grievance handling processes, as well as appropriate remedies Demanding that suppliers and contractors implement preventive measures and take responsibility for any human rights violations that may occur. Monitoring suppliers’ and contractors’ operations on labor practices and environmental management in order to prevent human rights violations against various stakeholder groups. Conducting regular audits of supplier social and environmental practices. Ensuring that suppliers and contractors have appropriate remedial measures in place in the event that their actions lead to human rights violations affecting the communities.

Monitoring and Evaluation

To monitor the implementation of measures to prevent human rights violations, the Company has established a 'Whistleblowing Policy' and provided various communication channels for employees and stakeholders to report any signs or complaints of human rights violations. The Company has set up a process to review and handle these complaints prudently, fairly, and transparently. Employees found to violate human rights are considered unethical and are subject to disciplinary action according to established regulations. Legal penalties may also be imposed if their actions are illegal. In the event of human rights violations, the responsible department is required to take immediate action to mitigate the impact and provide fair reparation for those affected.

See more details on our Whistleblowing Policy

Whistleblowing Policy

Framework on Children’s Rights Management

Throughout its business operation, the Company has strictly abided by “ALL WIN” philosophy with the objective of providing benefits to those related to the Company’s value chain and allowing them to grow with the Company sustainably in every dimension. Although the topic of children’s rights had not been elevated as a material sustainability topic, the expansion of the industrial estates operated by the Company in every area undoubtedly relates both directly and indirectly to the quality of life, opportunity and growth of the children living around both AMATA City industrial estates. Additionally, children’s rights have become an important concern internationally at present. Therefore, business operation must take into consideration children’s rights throughout the entire business value chain.

In addition to the children’s rights provisions outlined in the Company’s Human Rights and Fair Labor Practices Policy, the Company has adopted the "Children's Rights and Business Principles" (CRBP), established by the United Nations Children's Fund (UNICEF), as guidelines for conducting business operations that respect children's rights. These principles encompass four key areas in which businesses can impact children: 1) Support for children's survival; 2) Protection of children from violence; 3) Appropriate development; and 4) Opportunity for children to participate. The operational framework was established with a goal of creating the perfect city that provides opportunities for children and adheres to the CRBP principles, as follows:

Safety City

To create a society that jointly protects and supports a safe survival, the Company has announced its policy and code of conduct for suppliers, which strictly prohibit the use of child labor and have developed processes to mitigate the environmental impact on the communities where children reside. These processes include the development of smart environments to reduce greenhouse gas emissions, efficient waste management, and a commitment to zero waste to landfill.

Opportunities City

The Company has developed various infrastructure and facilities to provide equal opportunities for the children in the surrounding community to access utilities and services such as schools, hospitals, and shopping centers.

Edu-town

The Company cooperated with the business strategic partners in developing diversified learning and educational space in both industrial estates, e.g., a water management learning center, a smart classroom, and recreational public parks.

Performance

Human Rights Training Program

On November 22, 2024, the Company organized a human rights training program for executives and employees under the topic "Building a Culture of Respect: Upholding Human Rights at the Workplace." The session was led by expert speakers from UN Global Compact and covered key topics, including the definition, principles, and significance of human rights, different types of human rights, as well as the risks and impacts on stakeholders across the supply chain. The training also emphasized the importance of raising awareness of corporate responsibility and respect for human rights in all business operations, particularly in the workplace. A total of 82 employees participated in the training, accounting for 27% of the total employees.

Human Rights Due Diligence: HRDD

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Monitoring Human Rights Violations and Labor Practices in the Supply Chain

In 2024, the Company received no complaints related to non-compliance with labor standards, including child labor and forced labor, either within the Company or across its supply chain. However, the Company did receive one complaint from a local community concerning soil spills on public roads and dust-related air pollution, which posed risks to the health and safety of road users and nearby residents. The issue was linked to the activities of a contractor involved in the development of a new industrial estate in Chonburi province.

To address these concerns, the Company strictly enforced contractor compliance with the Environmental Impact Assessment (EIA) measures, including speed limits for soil transportation trucks, requiring proper tarpaulin covers, setting up designated wheel-wash stations, and deploying cleaning personnel to maintain affected roads. Additionally, water spraying was conducted in the morning and evening to suppress dust, and truck operations were restricted during peak traffic hours to reduce congestion. To ensure compliance, the Company assigned the Engineering Department to monitor the implementation of these measures closely, with a policy to terminate contracts for contractors failing to adhere to EIA requirements.

Furthermore, the Company has coordinated with contractors responsible for adverse impacts to ensure that appropriate remedies are provided to affected individuals, including both financial compensation and the installation of additional protective equipment. The Company has also implemented preventive, corrective, and mitigating measures to address potential future impacts on local communities. These include ongoing multi-stakeholder engagement meetings, the establishment of a dedicated communication channel (such as a group chat line) for coordination, and the formulation of clear remediation measures for those affected by the Company’s operations. These efforts aim to ensure that the development of the industrial estate proceeds in a manner that is responsible and respectful of both community well-being and environmental sustainability.

Human rights risks arising from the operations of suppliers and contractors are classified as salient human rights issues. To mitigate these risks, the Company has established a Supplier Code of Conduct, ensuring that all suppliers and contractors within its value chain operate in alignment with the Company’s ethical principles and respect the rights of all stakeholders. The Company conducts regular reviews of suppliers and contractors who fail to comply with the Supplier Code of Conduct and implements on-site audits for those identified as high-risk for human rights violations. Based on audit findings, corrective action plans are developed to address non-compliance issues. In 2024, the Company conducted supplier risk assessment of 51 critical tier-1 suppliers, representing 100% of critical suppliers. The assessment identified one supplier with high social and environmental risks. As a result, the Company performed additional on-site audit at the supplier’s facility and provided guidance for risk mitigation and operational improvements to ensure compliance with ethical and sustainability standards.

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+66 38 939 007

Vietnam

+84 251 3991 007 (South)
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+95 1 230 5627

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+856 21 810007

Human Rights in Business Operation