Creating Value for Society

Building a Safe Society

Risk

AMATA industrial estates are connected to public areas and nearby communities, resulting in a high volume of people commuting through the area. Additionally, the estates host numerous large-scale industrial factories, which increases the risk of various types of accidents and emergencies—such as traffic accidents, fires, or chemical spills. These incidents can significantly impact stakeholders including the Company’s employees and contractors, customers, and the surrounding communities of both industrial estates. The occurrence of accidents or emergencies within the industrial estates can result in the loss of life and property among all stakeholder groups, and directly affect stakeholder confidence in the Company.

Opportunity

Management with a strong commitment to becoming a “Safety City, Smart City” reinforces customer confidence in the Company’s ability to ensure business continuity. This is achieved through comprehensive emergency response plans, a skilled and knowledgeable workforce, as well as monitoring systems and risk prevention measures. Moreover, it enhances the trust of surrounding communities in the Company’s capacity to effectively address and prevent potential hazards. The Company also shares knowledge and promotes safety awareness within and beyond the industrial estates, helping to foster a culture of safety and reduce the social impacts associated with industrial estate operations.

Management Approach

The Company is committed to creating a safe environment in and around the industrial estate. It emphasizes compliance with relevant laws, preparedness in equipment and manpower for various emergencies, and safety promotion activities for employees, customers, contractors, and surrounding communities. The goal is to foster safety awareness, provide knowledge and understanding, minimizing negative impacts on stakeholders, and collaboratively build a safe society and confidence in the communities neighboring the industrial estates.

The Company has established a “Quality, Safety, Occupational Health, and Working Environment Policy” supported by standard operating procedures related to occupational health and safety. These include guidelines for employees, customers, and contractors operating within the Company’s operational areas, requiring strict compliance with relevant rules, regulations, and legal requirements—such as the Labor Protection Act B.E. 2541 (1998), the Occupational Safety, Health, and Environment Act B.E. 2554 (2011), as well as international standards adopted in estate management, including ISO 14001:2015. The Company also conducts regular occupational safety risk assessments and evaluates the effectiveness of its occupational health and safety control measures.

The Company has applied the principles of zero accidents to manage workplace safety for its employees and contractors, as well as safety management in its industrial estates and surrounding areas under the "Safety City, Smart City" project initiated in 2019 by using AMATA City Chonburi Industrial Estate as a pilot project. Additionally, the Company has incorporated modern technology into its safety management planning to further enhance the benefits to the Company across its operational areas.

See more details about our Quality, Safety, Occupational Health, and Working Environment Policy

Quality, Safety, Occupational Health, and Working Environment Policy

Employee Occupational Health and Safety

The Company places significant emphasis on ensuring compliance with relevant laws among its employees and instilling a culture of occupational health and safety practices among executives and employees at all levels through an occupational health and safety policy. It also set a target of reducing the lost time injury frequency rate (LITFR) to zero.

To achieve this goal, the Company, led by the Occupational Health, Safety, and Environment Committee (OHSEC), with employee representatives as members, has organized activities to promote occupational health and safety, including health promotion for the Company's employees, as follows:

1. Occupational Health and Safety Risk Assessment
  • The Company requires the identification of risks that may pose threats to occupational health and safety. Supervisors, together with relevant personnel, are responsible for jointly identifying and assessing these risks in each activity or process. Appropriate control measures are then put in place to manage them effectively. Risk assessments are reviewed annually and cover both existing operations and ongoing development projects.
2. Reporting and Investigating Unusual Incident or Accident
  • In the event of an accident or unusual incident during work operations, the employee involved or the supervisor who is informed must immediately report the incident to their supervisor and the safety officer. The Company has established an investigation process to collaboratively identify the root causes and implement additional preventive measures to reduce the risk of recurrence.
3. Employee Health Promotion

  • The Company conducts regular environmental assessments in work areas based on specific risk factors, such as air quality, lighting, and noise levels, and makes necessary adjustments to comply with standards and requirements for each task. This ensures that all employees work in a safe and healthy environment.

  • The Company has conducted a survey of office areas to identify potential risks related to work-related hazards and fire safety. Necessary improvements have been made, including the installation of additional equipment or replacement of equipment to ensure it is in proper working condition. Regular inspections are conducted to ensure the equipment remains operational, such as CFC-free fire extinguishers, backup flashlights at emergency exits, and safety signs.

  • The Company has provided health check-ups for new employees since joining, the annual health check-up, support for medical expenses, financial assistance for prescription eyewear, and health consultations by the Company’s nurse for all employees (100%).

  • The Company has annually provided the Quadrivalent Influenza Vaccine for its executives and employees to boost immunity and reduce the rate of illness that may cause infectious complications.

  • The Company has supported activities to promote employee health, both physical and mental, by establishing a health club and sports clubs according to employees' interests, including a meditation club and various sports clubs such as yoga, running, badminton, football, aerobics dance, etc.

  • The Company collaborated with Siriraj Piyamaharajkarun Hospital (SiPH) to organize the "AMATA Health Day" activity, aiming to raise awareness among employees about the importance of maintaining good health to prevent diseases. The Company organized health education sessions covering the topic “Metabolic Functions and Blood Lipid Reduction” delivered by a medical specialist. Additionally, a session titled “Exercise to Combat Abdominal Fat and Office Syndrome” was conducted, featuring a demonstration of proper exercise techniques by a physiotherapist. The program also included physical fitness assessments and personalized exercise consultations to promote appropriate and effective physical activity among employees.

4. Employee Occupational Health and Safety training
  • In 2024, the Company organized regular training sessions on workplace safety for new employees, including basic firefighting courses and fire evacuation drills, which are conducted annually. These sessions are designed to ensure that all employees are prepared to handle emergencies, acquire the necessary skills for initial fire suppression, and understand the correct procedures for safety during a fire. Additionally, data is recorded during the drills, including the time taken for evacuation and the effectiveness of communication during the incident. A summary of the drill results is provided to all participating employees.

In 2024, the Company reported one lost-time injury (LTI) case, where an employee sustained a work-related injury that resulted in lost time. The Lost-Time Injury Frequency Rate (LTIFR) was 1.54 cases per one million hours worked. However, there were no work-related fatalities or illnesses leading to death.

Occupational Safety of Contractor

The Company prioritizes the occupational health and safety of contractors working in its operating areas within both of AMATA's industrial estates, including those of its customers. To ensure compliance, the Company has communicated its safety and occupational health policies, as well as operational guidelines, through briefing sessions with contractors. These sessions emphasize the importance of adhering strictly to labor laws and occupational health and safety regulations. Furthermore, the Company has appointed project leaders to oversee contractor activities and ensure that any lost-time injuries are promptly reported to the Company.

In 2024, the Company conducted a safety risk assessment for its suppliers and contractors, covering standard operations and the management of occupational health and safety for their employees. The Company organized safety training for its contractors, which included drills on the containment of waste spills for the waste collection and sorting employees at the contractor's waste sorting facility. Additionally, training was provided on safe waste segregation, accident prevention, occupational disease prevention, and work regulations for the contractor's employees working within the Company's operational areas. The Company also conducted fire safety drills, including basic firefighting and evacuation training, and practical training for working at heights for engineering consultants and contractors. These training sessions were aimed at ensuring compliance with safety regulations and operational procedures.

In 2024, there were no reported cases of work-related accidents or illnesses among contractor employees that resulted in lost time or fatalities. The Lost Time Injury Frequency Rate (LTIFR) for contractor employees working within the Company's operational areas was 0 cases per one million hours worked.

Emergency Management in AMATA Industrial Estates

The Company places strong emphasis on the safety of customers operating within AMATA Industrial Estates, both in common areas and through effective emergency response management. In line with the regulations of the Industrial Estate Authority of Thailand on Utility Systems, Facilities, and Service Standards for Eco-Industrial Estates B.E. 2557 (2014), the Company has established a fire station, as well as two Emergency Response Centers in AMATA City Chonburi Industrial Estate and one in AMATA City Rayong Industrial Estate. All Emergency Response Centers are staffed by qualified firefighters and disaster response specialists who have received certified legal training and are available 24 hours a day through dedicated hotlines.

In addition, the Company recognizes the potential for emergencies, such as fires and chemical leaks, within factories located in the industrial estates, which fall outside the Company's direct management authority. To address this, the Company established an industrial firefighting school to provide both theoretical and practical training on safety, occupational health, a healthy working environment, and fire prevention and suppression. These services are offered to factories in AMATA City Chonburi and AMATA City Rayong Industrial Estates, with the aim of promoting both estates as safe zones that meet legal requirements for occupational health and workplace safety, while also ensuring that employees are prepared to respond effectively in the event of a fire.

    In 2024, the Company suppressed 11 fire incidents for its customers in both industrial estates. Furthermore, the Company has implemented the following activities to promote occupational health and safety in the areas of AMATA Industrial Estates:

  • The Company had organized basic firefighting, fire evacuation drills, and other safety-related training for the factories in both industrial estates, both onsite and online, with a total of 910 classes and a total of 124,901 trained factory workers.
  • The Company, in collaboration with the offices of AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate, organized an on-site and online emergency control drill (chemical leaks, gas leaks, and fires) for the year 2024. These drills were designed to ensure the readiness of Emergency Response Center personnel and to enhance their capabilities in operations, communication, and equipment usage, enabling effective incident control and mitigation for factory operators and surrounding communities
  • The Company, in collaboration with the Chonburi Labor Protection and Welfare Office, the Occupational Safety Center Region 2 (Chonburi), and the Occupational Health and Safety of the Industrial Estate Authority of Thailand, organized a seminar on “Ensuring Workplace Safety Compliance for Occupational Safety Officers” to disseminate legal knowledge, promote state-driven occupational safety management policies, and equip Safety Officers (SO) with the necessary guidelines for managing occupational safety, health, and environmental conditions in factories. The seminar aimed to enable Safety Officers to apply these best practices effectively, ensuring compliance with legal requirements and promoting a safer work environment.
  • The Company, in collaboration with the AMATA City Rayong Industrial Estate Office, the AMATA City Rayong Occupational Safety, Health, and Environment Association, and Sumitomo Rubber (Thailand) Co., Ltd., organized a training course on “Technical Strategies for Developing Fire Prevention and Suppression Plans in Industrial Operations.” The objective was to develop and enhance the knowledge and capabilities of safety officers in industrial facilities, ensuring a clear understanding of fire prevention planning principles and methods. Participants were trained to apply this knowledge in alignment with legal requirements and adapt it to their organizational context. The training also served as a guideline for effective and timely fire emergency response.
  • The Company organized seminars on "Preventing Industrial Accidents in Hazardous Chemical Storage" and "Showcase: Hazardous Waste Disposal" for businesses operating in AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate. The objective was to promote workplace safety in handling, storing, and disposing of hazardous chemicals, ensuring efficient risk mitigation and accident prevention within industrial operations.

Road Safety in AMATA Industrial Estates and Adjacent Public Roads

Both AMATA Industrial Estates have more than 1,356 factories and tenants, with approximately 300,000 people working in these areas and over 1,026,904 residents in the surrounding communities (Source: Department Of Provincial Administration, Ministry of Interior, Official statistics registration systems 2024 ;Basic Data for Local Administrative Organization Development Planning, Chonburi Province; and Official Websites of Municipalities/Subdistrict Administrative Organizations).The assessment of negative impacts associated with the Company’s business operations identified traffic congestion and road safety as key issues of concern raised by all primary stakeholder groups. This is due to the layout of the AMATA Industrial Estate, which includes multiple public roads that either pass through or connect with internal estate roads. While these connections facilitate convenient commuting for stakeholders working within the estate and for residents of the surrounding communities, the high volume of traffic has led to direct negative impacts. These include increased road congestion and a heightened risk of traffic accidents affecting tenant factories, employees, and local commuters.

The results of the road usage survey within the AMATA Industrial Estate in 2024 revealed a high volume of daily vehicle movement, contributing significantly to traffic congestion during peak hours. In AMATA City Chonburi, more than 119,400 vehicles were using the roads per day, consisting of 1,900 employee shuttle buses, 49,000 personal passenger cars, and 68,500 motorcycles. In AMATA City Rayong Industrial Estate, the daily vehicle count is approximately 69,809, comprising 1,200 employee shuttle buses, 18,000 private cars, and 50,609 motorcycles. This high traffic volume results in substantial congestion, especially during peak hours, affecting both internal estate roads and adjacent public roads in nearby communities. Additionally, there is a concerning trend in road traffic accidents, with a notable number of fatalities. Between 2015 and 2017, the number of road traffic-related deaths steadily increased, peaking in 2017 with 15 reported fatalities.

The Company has therefore set a target to implement road safety measures to reduce all types of accidents that occur within the AMATA Industrial Estate. The aim is to create a safe society to support the United Nations’ Sustainable Development Goals (SDGs), specifically Goal 3, Target 3.6, which aims to reduce the number of deaths and injuries from road traffic accidents by half. In 2024, the Company has continuously carried out activities to create a "Safety City, Smart City" in order to address traffic and safety issues for the community members who use the roads within the AMATA Industrial Estates and the surrounding public roads.

Safety City, Smart City

The Company employs a strategy that emphasizes collaboration both within and outside the organization, aligned with the principles of the Decade of Action for Road Safety. The approach focuses on strict traffic management and includes the establishment of Traffic Management Committees for both industrial estates. These committees comprise representatives from over 20 organizations, including central and local government agencies as well as factory operators. The committees serve as a platform for gathering input and jointly developing traffic management plans aimed at alleviating congestion during peak hours and enhancing road safety both within AMATA Industrial Estates and the surrounding areas. This initiative is implemented under the '6E Concept' as part of the Safety City, Smart City project.

            The Company has set a target to enhance road safety by aiming to reduce all types of accidents and fatalities occurring within the AMATA industrial estates by 50% compared to 2023.

Engineering

The Company has consistently and promptly improved the road infrastructure and surfaces within AMATA Industrial Estates. This includes providing Line Official channels (@AMATACity and @AMATACityRayong) for reporting damaged traffic surfaces, allowing the Company to quickly address and repair such issues, thereby reducing risk points and road accidents.

Furthermore, the Company has collected accident statistics from the past five years to identify high-risk locations and their hazardous physical elements. This data was used to improve road structures, traffic patterns, and route configurations. In 2024, the Company applied the analyzed data to develop corrective measures, modifying traffic patterns in specific high-risk areas within the AMATA City Chonburi Industrial Estate during peak rush hours (06:30 to 08:00) to help alleviate traffic volume and reduce congestion, as follows:

  • Expanded the exit route from the industrial estate near the Daikin parking area, Soi 3 Yodmanee, allowing vehicles to exit via Lotus’s to ease traffic congestion at the Mansion Intersection.
  • Reconfigured traffic flow at the Phase 7 intersection in front of Toaek Co., Ltd. by constructing a roundabout to improve safety and reduce congestion.

At AMATA City Rayong Industrial Estate, activities were conducted to reduce the risk of accidents and enhance safety within the industrial estate. This was achieved through road structure improvements, traffic pattern adjustments, and the additional installation of safety signs.

  • Repaired and resurfaced damaged road sections that had been in use for over five years to enhance driving safety and road quality.
  • Installed additional reflective panels at roundabouts constructed in 2023, specifically at the intersections of roads G1-M1 and H1-H2-H3, to improve nighttime visibility and traffic safety.
  • Installed safety barriers at high-risk intersections to reduce the likelihood and severity of road accidents.
  • Improved road markings for better clarity at high-risk junctions.
  • Installed 5 additional speed bumps.
  • Improved the condition of public utility infrastructure to prevent accidents, including leveling sunken areas, repairing sidewalks, and upgrading stormwater drainage inlets.
  • Upgraded the drainage channels along the buffer zone connected to public roads to prevent hazards caused by soil erosion onto the road surface and to mitigate road damage from external water runoff eroding the buffer zone.

Furthermore, enhancements have been made to the road surfaces, including painting speed bumps and traffic lane dividers and installing more visible warning signs and safety symbols. These efforts promote safety for road users and aid in reducing accidents.

Education

Understanding of road safety are crucial factors in reducing accidents and minimizing the severity of their impact on road users in the event of an incident. The Company has undertaken various initiatives, including campaigns to raise awareness about adhering to traffic laws, wearing helmets, using seat belts, driving according to traffic regulations, and being considerate on the road. These efforts are carried out proactively to promote road safety awareness both within the industrial estates and in the surrounding communities and schools.

Encouragement

The Company has promoted and supported factories in both AMATA City Industrial Estates and related parties, including local government offices, hospitals, rescue teams, and clubs surrounding the industrial estates, to cooperate and work together in road safety management. In 2024, the Company organized its annual Emergency Preparedness and Response Network Meeting on road safety and safety in the areas surrounding industrial estates. The meeting served as a platform for shared dialogue and collaboration on safety improvements. Key stakeholders include tenant networks from both AMATA City industrial estates, such as the AMATA City Chonburi Human Resources Association, the AMATA City Rayong Occupational Safety, Health and Environment Club, and the AMATA City Rayong Executive and Management Club. These stakeholder groups played an important role in driving collective actions and providing constructive feedback and recommendations to enhance safety management within the estates.

Enforcement

The Company has adopted a proactive management approach by networking with government agencies to enforce the related laws and regulations, including collaboration with community leaders and local authorities to take social measures to control and prevent road accidents, as well as cooperating with the factory networks in AMATA City Industrial Estates to create organizational standards for factory employees to comply with traffic rules for the safety of road users.

The Company established a Traffic Solving Committee (TSC), consisting of representatives from government agencies, traffic police officers, local leaders, and factory representatives. The committee collaborates to develop measures for safe driving and road use within the AMATA City Industrial Estates, creating an implementation plan and seeking input from relevant stakeholders. In 2024, the Traffic Solving Committee (TSC) did not hold meetings for both industrial estates but had an active plan and conducted activities, regularly monitoring performance. The committee also authorized police officers to establish checkpoints within the industrial estates for traffic discipline and law enforcement. Furthermore, the committee issued letters requesting cooperation on traffic discipline and conducted awareness campaigns for business and factory operators within the AMATA City Chonburi and AMATA City Rayong Industrial Estates. They also announced traffic discipline control zones, which include enforcement measures such as arrests, fines, and vehicle seizures and towing.

Emergency Management System (EMS)

Since incident suppression and accidents response are considered important factors that help contain and reduce impacts if a road accident occurs, the Company established the Command Centers and installed 132 CCTV cameras at 81 locations in AMATA City Chonburi Industrial Estate and 121 CCTV cameras at 50 locations in AMATA City Rayong Industrial Estate for 24-hour surveillance. The Company also expanded its surveillance capabilities by installing additional CCTV cameras on streetlight control cabinets within AMATA City Rayong Industrial Estate. This enhancement aims to improve monitoring of potential accidents and theft incidents, ensuring broader and more effective coverage across the estate.

Further to this, The Company has enhanced security measures by installing AI-powered CCTV cameras to quickly detect and manage illegally parked vehicles along road shoulders, reducing the risk of rear-end collisions. Additionally, the Company has increased street lighting at high-risk intersections, intensified patrols in vulnerable areas, and collaborated with law enforcement to set up nighttime security checkpoints within the industrial estate to enhance overall safety.

Evaluation

The management and analysis of accident statistics over time has enabled the Company to plan its operations more effectively. As a result, the Company has organized data management training for security personnel to ensure accurate recording of accident data throughout the year. The collected data is then analyzed to identify root causes and to systematically design corrective and preventive measures. In addition, the Company plans to use Geographic Information System (GIS) in the future for data management and analysis, aiming for improved operational efficiency and achieving the goal of being safe industrial estates with zero accidents.

The performance result according to the 6E Concept in the “Safety City, Smart City” project revealed that in 2024, there were 529 accidents, resulting in 582 injuries and 8 fatalities. The number of accidents, injuries, and fatalities has increased compared to 2023. Most of the increased accidents were caused by excessive speeding, reckless driving, abrupt lane changes, and driving under the influence. The Company advocates for discipline in driving and promotes safe driving behavior among commuters on both the estate's roads and the adjacent public roads. Additionally, the Company has developed an improvement plan to reduce accidents at high-risk locations. This includes road enhancements, repainting traffic lane markings, installing additional street lighting, placing new traffic signs, and setting up speed bumps at critical points. The Company will also collaborate with government agencies and private sector partners to enhance road safety standards within AMATA Industrial Estates.

The performance result according to the 6E Concept in the “Safety City, Smart City” project revealed that in 2023, there were 293 accidents, resulting in 342 injuries and 4 fatalities. Although the number of accidents and injuries increased from the previous year, the fatality rate decreased by 50%, which is a significant reduction. The majority of the increased accidents were caused by speeding and driving under the influence. The Company advocates for discipline in driving and promotes safe driving behavior among commuters on both the estate's roads and the adjacent public roads.

As a result of its dedicated and continuous road safety efforts, in 2023, the Company won first prize for the "100% Helmeted Safety Organization" award from the Chonburi Provincial Road Safety Center.

Furthermore, the Company has also been awarded the Model Organization in Road Safety of the year 2023 from Road Safety Work Group in Provincial Level of Thailand (RSWGS) This program is financially supported by the Thai Health Promotion Foundation (ThaiHealth).

Community Safety surrounding AMATA Industrial Estates

Due to the rapid growth of the AMATA Industrial Estates, the surrounding communities have expanded quickly, resulting in a dense population from the influx of workers. This has increased the risk of fire hazards. In response, the Company has consistently ensured that both personnel and equipment are always ready to assist the communites. The Company has also provided basic firefighting training to local schools and communities. In 2024, the Company’s Emergency Response Center, staffed with fire-fighting and disaster relief experts who have received legal training, responded to 36 fire incidents in the surrounding communities of the industrial estates. Of these, 22 incidents occurred around the AMATA City Chonburi Industrial Estate, including 1 off-site factory and residential fire and 21 grass and vacant land fires. In the nearby area of AMATA City Rayong Industrial Estate, 14 incidents were addressed, comprising 4 off-site factory and community fires and 10 grass and vacant land fires. The Company fully covered all associated fire response costs, totaling 186,000 baht.

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