AMATA industrial estates connect to public areas of local communities; hence, massive number of people travel within these areas. Additionally, there are numerous large industrial factories which have risk of accidents and emergencies such as traffic accidents, fires, and chemical spills. These incidents can have significant impact on stakeholders such as employees, contractors, customers, and nearby communities. Beside loss of life and property from the accidents or emergencies, it could also affect stakeholders’ trust in the Company.
Management with a commitment to becoming a ‘Safety City, Smart City’ help build trust among customers in business continuity by having emergency response plans in place, skilled and knowledgeable employees, as well as monitoring systems and risk prevention measures. Additionally, it helps to increase the surrounding communities’ confidence in the Company's ability to address and prevent various types of risks, including disseminating knowledge to the communities to create a safe society both within and outside the industrial estates, in order to reduce the social impact caused by industrial estate operations.
The Company has policies on safety, occupational health, and the working environment, as well as guidelines for its employees, customers, and contractors working in its areas to comply strictly with the rules, regulations, and laws relevant to safety management in industrial estates, such as the Labor Protection Act B.E. 2541 (1998) and the Occupational Safety, Health and Environment Act B.E. 2554 (2011). The Company adopts international standards in area management, such as ISO 14001:2015, and regularly conducts occupational safety risk assessments and analyzes the effectiveness of occupational health and safety control measures.
The Company has applied the principles of zero accidents to manage workplace safety for its employees and contractors, as well as safety management in its industrial estates and surrounding areas under the "Safety City, Smart City" project initiated in 2019 by using AMATA City Chonburi Industrial Estate as a pilot project. Additionally, the Company has adopted modern technology in safety management planning to further enhance the benefits to the Company's areas.
The Company has given the importance to compliance with relevant laws by its employees and instilling the culture of occupational health and safety practice to its executives and employees of all levels through its occupational health and safety policies, with the goal of reducing the lost time injury frequency rate (LITFR) to zero.
To achieve this goal, the Company has organized the activities to promote occupational health and safety including health promotion for the Company's employees, as follows:
In 2022, none of the Company's employees had a work-related injury that resulted in their being off work. As a result, the Lost Time Injury Frequency Rate (LTIFR) of the employees was 0 per million work hours.
The Company has focused on the importance of the occupational health and safety of the contractors of both the Company and the customers in the industrial estates who operate the works in the Company's operating areas. The Company has, therefore, informed its safety and occupational health policies, including the guidelines of various measures related to their work operation in both AMATA's industrial estates by arrangement of the meetings to clarify to the contractors of both the Company and the customers for their acknowledgement, as well as, reiterating the contractors to strictly comply with the labor laws and occupational health and safety. However, the Company’s employee in charge of the project will be responsible for supervision of the contractor’s operation and if there is a serious injury to the level of stop working, the contractor must notify the company as well.
In 2022, the Company had assessed the occupational safety risks of suppliers and contractors which cover the standard operations and supervision of occupational health and safety of employees of suppliers and contractors. Also, the Company had arranged the occupational health and safety training for its contractors which covered practicing the management of solid waste spillage, sorting of waste materials and sorting of infectious wastes for proper and safe disposal to the workers in charge of collecting and sorting the waste at the contractor's waste sorting plant including basic firefighting and fire evacuation training and drills.
In 2022, none of the contractors’ employees were found obtaining an accident resulted to work absence or death and the Lost Time Accident Rate (LTIFR) of contractors' employees working in the Company's areas was 0 per million work hours.
The Company has emphasized on the importance of the safety of customers operating in AMATA Industrial Estates either the safety in common areas or the effective management of emergency situations. In addition, the Company had not only established a fire station according to the regulations of the Industrial Estate Authority of Thailand on Utilities System, Facilities and Service Standards for Eco-Industrial Estate B.E. 2557 (2014), but also established 2 Emergency Response Centers in AMATA City Chonburi Industrial Estate and 1 Emergency Response Center in AMATA City Rayong Industrial Estate operated by the emergency response personnel obtained the statutory training with expertise in firefighting and disaster relief whom can be contacted 24 hours by the customers via the direct telephone numbers of the Emergency Response Centers at AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate.
Moreover, the Company had foreseen the risks of emergencies such as fire and chemical leaks inside the factories in the industrial estates which are beyond the management authority of the Company. The Company, therefore, had established an industrial firefighting school to provide the training services in both theory and practice on safety, occupational health and good working environment, as well as, fire prevention and suppression in the workplace to the factories located in AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate in order to promote both industrial estates to be the safe areas with occupational health and working environment required by the law and the employees working in the establishments can perform properly in case of having fire in their workplaces.
In 2022, the Company suppressed 23 fire incidents for its customers in both industrial estates. Furthermore, the Company had implemented the following activities to promote occupational health and safety in the areas of AMATA Industrial Estates:
Both AMATA Industrial Estates have more than 1,100 factories, with approximately 260,000 people working in these areas and more than 850,000 residents in the communities surrounding the industrial estates. Road safety and traffic congestion are major concerns for all key stakeholder groups. The results of the road usage survey in AMATA Industrial Estates found that there are more than 116,800 vehicles traveling within these areas per day, categorized as 1,800 employee buses, 48,000 passenger cars, and 67,000 motorcycles. This caused traffic congestion during rush hour in the industrial estates and surrounding areas. Furthermore, statistics show a significant risk of road accidents resulting in fatalities; from 2015 to 2017, the number of deaths from road accidents continuously increased, with the highest number of 15 fatalities occurring in 2017.
The Company has set a short-term goal (1 year) to reduce all types of accidents in AMATA industrial estates compared to the previous year and a 5-year long-term plan. The long-term plan aims to reduce the number of accidents and fatalities by 50% by the year 2022, compared to the base year of 2017. Additionally, the Company is committed to creating a safe community to support the United Nations' Sustainable Development Goals (SDGs), specifically Goal 3, Target 3.6, which aim to reduce the number of deaths and injuries from road traffic accidents by half.
Concerning road safety and traffic congestion, the Company has implemented a strategy that emphasizes cooperation both within and outside the organization and the principle of Decade of Action for Road Safety which focuses on strict traffic control measures. The traffic committees have been formed to address traffic issues in both industrial estates. The committees consist of representatives from more than 20 organizations which are central and local government agencies and factory operators in the industrial estates. They work together to generate ideas and develop a traffic management plan to solve congestion issues during rush hours and ensure road safety within AMATA Industrial Estates and neighboring areas, using the "6E Concept" under the ‘Safety City, Smart City’ project.
The Company has continuously and timely improved the road structures and surfaces in AMATA Industrial Estates, including by providing Line Official channels: @AmataCityChonburi and @AmataCityRayong for check-in and giving information about the location where the traffic surface condition is damaged so that the Company can promptly repair to reduce the risky locations and road accidents.
Besides, the Company had also collected the statistics of accidents in the past 5 years in order to identify the locations with high risks and their hazardous physical elements to improve the road structures, traffic patterns, and route patterns. In 2022, the Company used this data to design a solution to improve traffic flow within the AMATA City Chonburi Industrial Estate by adding an extra lane to the outbound traffic section on Phase 10 during rush hour traffic between 4:30 p.m. and 6:00 p.m. This area typically experiences heavy traffic due to the high volume of cars leaving the area at the end of the workday. Originally, there were only two lanes, which resulted in congestion, so an additional lane was opened up to help alleviate traffic and reduce congestion. Additionally, the road surface was improved, and the speed bumps were painted more clearly to enhance safety for road users and reduce the risk of accidents.
Understanding road safety is an important factor in reducing accidents and the severity of the impacts incurred by road users if an accident occurs. The Company has implemented an aggressive campaign to raise awareness about complying with traffic laws, wearing helmets, fastening seat belts, obeying traffic rules, and driving with kindness. This campaign was being carried out in both the industrial estate and nearby communities and schools.
The Company has promoted and supported factories in both AMATA City Industrial Estates and related communities, including local government offices, hospitals, rescue teams, and clubs located around the AMATA City Chonburi Industrial Estates, to cooperate and work together in road safety management. In 2022, the Company established a network for emergency response and prevention of road safety incidents in the surrounding areas of the AMATA City Chonburi Industrial Estates, with the participation of 16 communities.
The Company has adopted a proactive management approach by networking with government agencies to enforce the related laws and regulations, including collaboration with community leaders and local authorities to take social measures to control and prevent road accidents, as well as, cooperating with the factory networks in AMATA City Industrial Estates to create organizational standards for factory employees to comply with traffic rules for the safety of road users.
The Company had set up a Traffic Solving Committee (TSC) consisting of representatives of government agencies, police traffic officers, local leaders, and factory representatives. The committee collaborates to determine measures for safe driving and road use within the areas of AMATA City Industrial Estates. They create an implementation plan and listen to the participatory opinions of relevant stakeholders. However, in 2022, the Traffic Solving Committee (TSC) did not hold meetings for both industrial estates due to the COVID-19 situation, but there was a continuous plan of action and monitoring.
Since incident suppression and response to accidents are considered important factors that help contain and reduce the risks if a road accident occurs, the Company established the Command Centers and installed 132 CCTV cameras at 81 locations in AMATA City Chonburi Industrial Estate and 121 CCTV cameras at 50 locations in AMATA City Rayong Industrial Estate for 24-hour surveillance.
Owing to data management and analysis of accident statistics over the past period, the Company was able to efficiently layout the operation plan, causing the Company to efficiently provide information management training to its security staff to store the data of accidents that occurred throughout the year and use the data obtained to analyze the causes of accidents in order to design the systematic improvement method. In addition, the Company had planned to use geoinformation systems to manage and analyze data in the future in order to enhance operational efficiency and achieve the goal of having safe industrial estates with zero accidents.
Due to speeding, reckless driving, and drunk driving behavior, the total number of accidents, injuries, and fatalities has increased significantly since 2021, with fatality statistics over 80%. However, when compared to the 2017 base year, total accidents in 2022 decreased by 29%, injuries decreased by 28.8%, and fatalities decreased by 46.7%. In 2023, the Company will continue to promote driving discipline, safe driving behavior, and the “100% Helmet-Wearing Safety Organization Project”, which was initiated in 2022. The project’s campaign will be promoted and used to educate road users in AMATA Industrial Estates and surrounding communities.
The Company has been awarded the Prime Minister Award for Road Safety in 2022 as a result of its unwavering commitment to road safety. This award recognizes outstanding achievements in preventing road accidents, and was presented at the 15th Thailand Road Safety Seminar, a national-level academic conference on road safety, hosted by the Road Safety Thai (RST) and Road Safety Policy Foundation (RSPF).