Environmental Stewardship

Environmental Quality Control

Risk

The development of industrial estates can give rise to environmental pollution, which may directly affect the quality of the surrounding environment and, in turn, impact the health and well-being of stakeholders working within the estate as well as nearby residential communities. Without proper oversight and effective management, such development can lead to a loss of trust among all stakeholder groups, opposition from local communities toward future business expansion, and, in severe cases, the revocation of business operating licenses.

Opportunity

A strong emphasis on developing robust environmental management and control systems within large-scale industrial estates presents the Company with valuable opportunities to create new products and services. By leveraging cutting-edge, high-efficiency innovations and technologies, the Company ensures that environmental conditions are closely monitored and responsibly managed. This proactive approach enhances stakeholder confidence in the Company’s operations and enables the Company to better meet the expectations of clients who prioritize environmental responsibility. Furthermore, it allows the Company to contribute meaningfully to society and the nation by sharing its environmental management expertise in the regions where its projects are based.

Management Approach

The Company acknowledges its responsibility for the social and environmental impacts resulting from activities within its supply chain, whether carried out by the Company itself or by its business relationships, such as suppliers, contractors, tenants, and factory operators. Therefore, the Company has outlined its commitment in the "Environmental Management Policy," "Waste Management Policy," and "Sustainable Water Management Policy," emphasizing the control of environmental quality to meet or exceed the legal standards. This commitment extends to the operations of suppliers, contractors, tenants, and factory operators, whom the Company oversees and encourages to comply with relevant laws, regulations, and policies and align with the Company's environmental policies and standards. The aim is to prevent and mitigate any potential environmental impacts and human rights violations that may arise throughout the supply chain, ensuring the well-being of all stakeholders involved.

The Company has conducted a comprehensive assessment of risks and impacts arising from its operations across the entire supply chain. It has overseen and monitored the operations of suppliers, contractors, tenants and factory operators in both AMATA industrial estates that may cause negative environmental impacts. According to the assessment, key environmental pollution that had a significant impact on stakeholders includes air pollution, industrial and solid waste, water pollution, noise and odor disturbances originating from factories. In response, the Company is committed to managing and mitigating these environmental impacts to meet or exceed legal requirements. This is achieved through the adoption of appropriate, high-efficiency technologies and strict compliance with applicable laws governing industrial estate operations, the environmental impact assessment (EIA) measures, and both national and international environmental standards—such as ISO 14001, for which the Company has been certified, covering 100% of its operational area as defined in the scope of this sustainability report. Furthermore, the Company actively promotes awareness among suppliers, contractors, tenants, and factory operators regarding the importance of managing environmental impacts from their business activities, as well as encourages their cooperation in minimizing pollution across all aspects. A key target set for 2024 is to have zero incidents of legal or regulatory violations related to environmental matters, with no significant fines incurred, and to ensure that all environmental quality indicators remained within the legal standards.

The Company collaborates with the Industrial Estate Authority of Thailand (IEAT) to supervise and monitor both AMATA's industrial estates, ensuring compliance with laws and regulations while minimizing negative impacts on society and the environment. It adheres to the measures outlined in the Environmental Impact Assessment (EIA) report to prevent, correct, and monitor environmental impacts within the industrial estates. These efforts aim to build community trust in environmental management and promote guidelines based on environmental governance principles. The results of these endeavors are as follows:

See more details on our Environmental Management Policy

Environmental Management Policy

Implementation according to measures specified in the EIA report

1. Environmental Monitoring and Control Center: EMCC

The Company acknowledges the environmental impacts caused by factories located in AMATA Industrial Estates, which are beyond the Company's direct control. Therefore, the Company has established the Environmental Monitoring and Control Center (EMCC) since 2013 to continuously monitor environmental quality in both AMATA industrial estates, aiming to ensure that environmental quality indicators such as air pollution and wastewater meet legal standards. The EMCC integrates environmental quality data from both industrial estates, consisting of five systems, and displays real-time environmental quality data online 24/7, as shown in the diagram below.

1) The central industrial estate database system

serves as an information center for collecting environmental data at both the industrial estate and factory levels. This includes information such as water consumption, wastewater volume, wastewater quality, waste generation, and air quality

2) The effluent quality monitoring and controlling system for effluent discharged from the central wastewater treatment facility

is designed to transmit real-time data from BOD and COD online analyzers directly to the Environmental Monitoring and Control Center (EMCC). If the effluent quality is found to exceed the standards prescribed by the Ministry of Natural Resources and Environment’s Notification on Effluent Quality Standards for Industrial Factories, Industrial Estates, and Industrial Zones dated 29 March 2016, or the Ministry of Industry’s Notification on Effluent Discharge Control Standards for Factories B.E. 2560 (2017) dated 30 May 2017, the EMCC will immediately issue an alert to the Central Wastewater Control Center. The Center will then proceed to analyze the root cause of the issue and take prompt corrective action.

3) Air Quality Monitoring Station (AQMS)

is a surveillance system that monitors air quality in the surrounding communities of the AMATA City Chonburi Industrial Estate through continuous Air Quality Monitoring Stations (AQMS). There are four AQMS stations located around AMATA City Chonburi Industrial Estate area, covering community areas of U Ta Pao Temple, Mab Sam Kleow Temple, Panthong Sapachanupatham School, and Om Kaew Temple. Also, there are two AQMS stations in the surrounding area of AMATA City Rayong Industrial Estate, covering community areas of Mapyangphon Health Promoting Hospital and Pananikom Temple. The AQMS measures various air pollutants, including total suspended particulates (TSP), particulate matter up to 10 microns (PM10), particulate matter up to 2.5 microns (PM 2.5), sulfur dioxide (SO₂), and nitrogen dioxide (NO₂), as well as wind speed and direction. These measurements help analyze the trend of pollution spreading and identify the sources of air pollution. Moreover, the AQMS continuously monitors rainfall and temperature to accurately predict precipitation and assess the local climate for environmental management planning.

4) The monitoring and control system for air quality emitted from factory smokestacks

is designed to track and manage environmental quality, even though the Company itself does not engage in activities that directly release air pollutants and does not have authority over emissions from individual factories. Nevertheless, the Company remains committed to environmental oversight by linking air quality measurement data from industrial stack emissions and the Continuous Emission Monitoring System (CEMS) with the industrial estate’s comprehensive air quality measurement database (Emission Inventory). This integrated approach aims to manage air quality within the industrial estate area (Emission Loading). If a factory's air emission quality exceeds the standards, the Environmental Monitoring and Control Center (EMCC) will promptly notify the factory to conduct inspections, report the causes, and implement immediate corrective measures and improvements.

5) The security and environmental surveillance provided by the Closed Circuit Television (CCTV) system

is a system utilized for processing and planning safety and traffic management, as well as for monitoring the environmental conditions of industrial factories within the AMATA Industrial Estates.

Continuous monitoring of environmental quality at the Environmental Monitoring and Control Center (EMCC) instills confidence in stakeholders that the Company prioritizes environmental impact management and diligently monitors environmental quality. This ensures that environmental issues within the AMATA industrial estates are promptly addressed and resolved. All environmental quality data in the AMATA industrial estates are linked to EMCC of the Industrial Estate Authority of Thailand.

In 2024, neither the Company nor the factories in both AMATA industrial estates violated any environmental laws or regulations. Environmental quality indicators, such as air quality and wastewater quality following treatment from the central wastewater treatment system, all met legal standards.

2. Disclosure of the actions and performance according to Preventive & Corrective Measures for Environmental Impacts (EIA Monitoring Report)

The Company discloses its actions and performance according to the environmental impact preventive and corrective measures in the Environmental Impact Assessment (EIA) Monitoring Report, which is submitted every six months to the Office of National Resources and Environmental Policy Planning (ONEP), the Industrial Estate Authority of Thailand (IEAT), the Office of Environmental and Pollution Control 13 (Chonburi), and the Provincial Office of Natural Resources and Environment. The report discloses the performance after the implementation of preventive and corrective measures stated in the EIA Monitoring Report in both AMATA City Chonburi and AMATA City Rayong Industrial Estates. The Company also presents the EIA Monitoring reports every six months to the Environmental Quality Audit Committee of both industrial estates, which consists of the Industrial Estate Authority of Thailand (IEAT), AMATA environmental officers, local government representatives, local community representatives, and representatives from the factories in AMATA Industrial Estate.

In 2024, the Company presented the results of the EIA Monitoring Report to the Environmental Quality Audit Committee of both industrial estates in four meetings with the objective of allowing the committee.

1) to provide feedback and suggestions on environmental-related operations in the industrial estate, the impacts from environmentally-related industrial activities, and issues or complaints related to the environment,

2) to acknowledge the results of the environmental quality monitoring within and outside the industrial estates, and

3) to help distribute accurate knowledge and understanding of environmental management and to foster community trust in industrial estate management.

The Environmental Quality Audit Committee of both industrial estates did not have any suggestions concerning the environmental impact caused by the Company’s operations. However, there were impacts caused by the activities of tenant factories and the Company’s contractors, for which the committees requested the Company’s support in addressing. Additionally, there were some suggestions for the Company to increase the efficiency of the operations management of both industrial estates in the coming year, as follows:

Suggestions from the
Environmental Quality Audit Committees

AMATA City Chonburi

Request better management of the green areas serving as buffer zones adjacent to various communities by measuring, counting, and increasing the number of trees. This aims to mitigate environmental impacts that may affect the communities, such as issues related to unpleasant odors, airborne dust, and excessive noise caused from factories.
Request stricter oversight of contractors' operations, with particular attention to traffic conditions, air quality, and dust pollution resulting from land development activities under the AMATA Smart City Chonburi Industrial Estate project.
Request the promotion of knowledge and understanding of wastewater and waste management within the communities to collectively address issues related to wastewater and waste. This can significantly impact the quality of surface water and community waste management. For instance, the Nong Mai Daeng community project serves as a sustainable model for wastewater and waste management. It is essential to expand such initiatives to other communities surrounding the AMATA City Chonburi Industrial Estate, such as the Khlong Tamru community, Don Hua Lo community, and others in the future.
Request assistance in solving traffic problems, especially at the connecting areas between the industrial estate and the surrounding communities and improving traffic flow efficiency. This includes increasing the number of security personnel during rush hours, and police officers, especially at the connecting points between the industrial estate and the community, schools, etc. Also, propose the use of an application to monitor incidents that occur within the industrial estate, in conjunction with CCTV, especially regarding traffic and accidents, to promote the development of the industrial city in terms of Smart Safety. Additionally, expand the outcomes of the Safety Road project of AMATA Industrial Estate to other industrial estates.
Request assistance in expanding the Farm to Factory project to surrounding communities on a larger scale. This will facilitate the distribution of local community products and goods to consumers within the industrial estate, while also promoting and supporting the project among factories within the estate. The expansion aims to enrich consumer markets among factory groups, providing additional market channels for factories to access community products through the Farm to Factory project. Whether through factory canteens or factory flea markets, this initiative will bolster the local economy in collaboration with industrial factories within the estate and CSR associations through the AMATA Chuan Shop project.
Request support and promotion for expanding the Eco School project to other schools surrounding the AMATA City Chonburi Industrial Estate. This initiative aims to bolster environmental conservation and safety knowledge among youth and community members, while also encouraging active participation in collaborative activities with factories through the Eco Community project of the Industrial Estate Authority of Thailand (IEAT). This collaboration aims to foster community involvement in environmental initiatives.
Request AMATA City Chonburi Industrial Estate to continuously organize regular meetings of the Traffic Management Committee, recognizing the importance of the committee in effectively driving solutions to address overall traffic issues.

AMATA City Rayong

Promote awareness and knowledge of safety regulations and traffic discipline within the industrial estate, particularly among foreign operators, in order to reduce the likelihood of accidents that may affect surrounding communities.
Request enhanced traffic management and congestion solutions to address traffic issues during peak hours by efficiently managing traffic flow and facilitating better traffic control. This includes regulating vehicle speeds and coordinating with the police to establish a collaborative network for stricter traffic discipline.
Request increased support for bedridden patients, including the donation of essential items to help reduce their expenses, particularly in the surrounding communities of the industrial estate.
Request greater support for local products by expanding distribution channels, enabling factory-based consumers to better recognize and access community-made goods—ultimately helping to generate income for local communities.
Request the inclusion of additional provisions for the employment of foreign workers within the industrial estate, such as enhanced disease control measures, to prevent the spread of diseases to the surrounding communities.

Implementation according to the government policy

1. Eco-Industrial Town Development

The Company has collaborated with the Industrial Estate Authority of Thailand (IEAT) in developing AMATA industrial estates as Eco-industrial Towns according to government policy.

The guidelines for a development plan are in line with the development framework laid out by the IEAT, which consists of 5 dimensions and 22 aspects. The five dimensions, which are physical, economic, environmental, social, and management, are related to the Company’s stakeholders: local communities, customers, employees, factory employees, and local government authorities. There are three levels of eco-industrial town development, namely Eco-Champion, Eco-Excellence, and Eco-World Class. In the near future, the Industrial Estate Authority of Thailand (IEAT) plans to develop a draft framework for indicators transitioning from Eco-Industrial Estate (Eco I.E.) towards Sustainable Development Goals-oriented Industrial Estates (SDGs I.E.).

To develop Eco-industrial Town at AMATA City Chonburi Industrial Estate and AMATA City Rayong Industrial Estate, the Company has implemented numerous initiatives and projects such as setting up traffic management and industrial waste management committees, creating jobs for local communities, conducting comprehensive environmental management systems, environmental quality monitoring, managing water pollution, waste, noise pollution, dust, smoke, pollution measurement, and publicly disclosing its performance. Further efforts include improving the well-being of people in communities and factories, as well as developing an advanced data management system for internal operations.

In 2024, AMATA Corporation Public Company Limited received the Eco-Excellence: E2 certification for the seventh consecutive year for AMATA City Chonburi Industrial Estate and the sixth consecutive year for AMATA City Rayong Industrial Estate. On 23 September 2024, Mr. Numchai Nilthong, Environmental Engineering Department Manager of AMATA Corporation Public Company Limited, received the Eco-Excellence Industrial Estate award at the Eco Innovation Forum 2024. The event was organized by the Industrial Estate Authority of Thailand (IEAT) in collaboration with the Water and Environment Institute for Sustainability (WEIS) and the Federation of Thai Industries (FTI). The Eco-Excellence certification recognizes industrial estates that contribute to the development and enhancement of community quality of life and environmental quality, emphasizing commitment to sustainable industrial development based on the balance of the economy, society, and the environment.

2. Environmental Governance Assessment

The Industrial Estate Authority of Thailand (IEAT) has conducted the Environmental Governance – Green Star Award Project through the Factory Assessment Regulatory Committee, consisting of the Industrial Estate Authority of Thailand, local governmental authorities, communities within a radius of 5 kilometers from the industrial estates, and the Company, as an industrial estate developer, to assess and regulate factories in both AMATA industrial estates according to the environmental governance assessment, which required that the environmental management information and performance of the factories participating in the project be disclosed and assessed. Additionally, advice on improving the factory management system was provided free of charge by the representatives from the Industrial Estate Authority of Thailand and the experts. Representatives from local governmental authorities and community leaders also participated in the factory assessment and site visits in order to foster transparency and an accurate understanding in the local communities. The Environmental Governance - Green Star Award Project consists of 5 dimensions and 13 topics as follows:

Physical Dimension

1. Green area management
2. Drainage system
Economic Dimension

3. Promotion of local community economy.
Environmental Dimension

4. Water management, energy consumption and alternative energy utilization
5. Management of industrial waste, sewage, and solid waste
6. Air quality management
7. Chemical Emission and Process Safety Management (PSM)
8. Employee health and safety
9. Accident and emergency management
10. Complaint management
Social Dimension

11. Quality of life and society of employees in the factory
12. Quality of life and society of surrounding communities
Management Dimension

13. Factory management system

In 2024, 13 factories from AMATA City Chonburi Industrial Estate, and 9 factories from AMATA City Rayong Industrial Estate participated in the assessment. A representative from the Company was a member of the factory assessment regulatory committee. It was found that all factories that participated in the assessment for the Environmental Governance (Green Star Award) Project met the assessment criteria with a score of more than 80%, which is classified as a good to excellent level.

Social and Environmental Complaints Management

The Company provides various complaint channels for stakeholders who are affected by environmental pollution and can easily access and report the information directly, in accordance with ISO 14001:2015, to properly classify and handle each type of complaint.

Complaint Channel

Online channel:

Line@: @AMATACity, @AMATACity Rayong
Facebook Page: AMATACorp
Tel: 038-213-191

Offline channel:

Community committee meetings
Meetings of customer club and factory operators in industrial estates

Record and Assessment

Complaints from all channels will be recorded in Complaint Management System
The system will automatically forward the complaints to relevant departments for management and resolution

Management and Solution

Relevant departments investigate the complaints and estimate the correction period
Complete the correction
Provide appropriate remedies for affected people
Set up risk mitigation and preventive measures and regularly monitor them

Result Reporting

Report complaint management results to stakeholders
Report a summary of complaint resolutions to management on a regular basis
Disclose complaint management information in the annual sustainability report

The Company’s social and environmental complaint management requires collaboration and participation from multiple stakeholders, as the Company does not hold direct legal authority to manage tenants or factory operators causing social and environmental impacts. Actions must therefore be coordinated through governmental agencies such as the Industrial Estate Authority of Thailand (IEAT), the Department of Industrial Works, the Ministry of Industry. These actions involve reviewing relevant rules, regulations, or related laws as the solution guidelines, including cause analysis in order to find the preventive measures at the source, of which the management procedure can be divided into two levels:

1) Consultation:

If a complaint is found arising from the working process in a customer’s plant or in the common area of the industrial estate, the Company will consider dispatching environmental staff or related departments to investigate the site in order to advise the customer on improving the working process and provide primary problem-solving guidelines, including consulting specialists or experts from government agencies for the implementation of improvements.

2) Operation through the Industrial Estate Authority of Thailand:

In case the complaint has not yet been resolved and there is a repetitive complaint, the Company will escalate the complaint to the Industrial Estate Authority of Thailand to inspect the process, including coordinating the collaboration with the competent supervision authority to further formulate the management approach, cause analysis, and prevention measures.

In 2024, the Company received a total of 15 environmental complaints through various channels, comprising 6 complaints from factory to factory, 7 complaints from community to factory, and 2 significant complaints from stakeholders directly related to the Company's new project developments, specifically AMATA Smart City Chonburi and AMATA City Chonburi 2, which began project development in 2023. In response to these complaintas, the Company, in collaboration with the Industrial Estate Authority of Thailand, conducted a site inspection alongside its environmental officers and community representatives to implement corrective measures and prevent recurrence. All 15 complaints (100%) have been fully resolved.

Environmental Complaints in
AMATA City Chonburi, AMATA City Rayong, and AMATA Smart City Chonburi

The Company did not receive any significant environmental law violation complaints resulting in fines. Environmental complaints that arose between factories and communities were primarily related to odor concerns and wastewater management. The Company actively engaged in mediation and corrective actions to mitigate the impacts caused by factories in the industrial estate and provided support to improve their operational practices to minimize odor issues. Additionally, wastewater treatment systems were inspected to reassure surrounding communities of compliance with environmental standards.

For complaints directly related to the Company's operations, concerns were raised regarding soil spillage on roads and dust emissions from ongoing construction projects, which were linked to contractor activities. The Company implemented proactive mitigation measures to minimize community impact, including speed restrictions for soil transport trucks, mandatory tarpaulin covers, designated wheel-washing stations, road-cleaning operations, and scheduled water spraying in the mornings and evenings to control dust emissions. The Company also regulated truck operating hours to avoid peak traffic periods and enforced compliance with legal load limits. The engineering team was assigned to closely monitor and inspect contractor compliance. Should the contractor fail to comply with the specified requirements, the Company will consider terminating the service contract. Furthermore, the Company has coordinated with the contractor responsible for the impact to ensure appropriate remediation for affected parties, including financial compensation and the installation of additional protective equipment.

Start
Building the Future
with AMATA

Talk With Our Consultants

Start
Building the Future
with AMATA

Talk With Our Consultants

Contact us for more details.

Thailand

+66 38 939 007

Vietnam

+84 251 3991 007 (South)
+84 203 3567 007 (North)

Myanmar

+95 1 230 5627

Laos

+856 21 810007

Environmental Quality Control