Stakeholder Engagement

The Company is aware of the impacts caused by its operations; therefore, it has identified and assessed both positive and negative impacts on the economy, society, and environment throughout the value chain, including the impacts on the stakeholders’ human rights. This is to appropriately manage material issues with significant impacts in a sustainable manner.

The Company redefined “stakeholders” in accordance with the new definition in the GRI Universal Standards 2021, whereas the stakeholders are individuals or groups who are impacted or could be impacted by an organization’s activities. The Company therefore classifies stakeholders in its value chain into 9 groups: employees, shareholders, customers, communities, suppliers and contractors, business partners, creditors, government agencies, and competitors. The groups of stakeholders are further divided into internal stakeholders, which are employees, and external stakeholders, which are shareholders, customers, communities, suppliers and contractors, business partners, creditors, government agencies, and competitors. Furthermore, the stakeholders are assessed and prioritized based on the level of impact on the stakeholders from the Company’s operations in the areas of economy, society, environment, and human rights, together with their level of impact or influence on the Company, with the highest priority coming from the innermost circle in the picture “Stakeholder Prioritization”.

The Company has established a stakeholder participation policy and guidelines to systematically promote stake- holder participation. This is to explore the impacts on all stakeholders, including both the effects that have occurred and those that may occur in the future, as well as their concerns and expectations. The Company has designated persons in charge of each stakeholder group and determined stakeholder engagement methods to survey needs and expectation of the stakeholders, which conducted by relevant units through various communication channels. The AMATA Sustainable Development Committee has supervised this process to ensure the coverage of all stakeholder groups. The Company determined material sustainability topics by using the insights regarding expectations, needs, concerns, and opinions that matter to the Company’s business and managed them appropriately to create balanced value for all stakeholder groups.

The tables below show the stakeholder engagement methods and stakeholder issues and expectations, as well as the Company’s responses in 2022:

Stakeholder Engagement & Performance

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